Payments

Payment Policy

How payments work on Obixe — transparent, simple, and secure

Effective: May 2025 Available in English & हिंदी
At Booking
₹30
Platform fee charged online via Obixe
At Hotel
Balance
Remaining hotel amount paid directly at check-in

Platform Fee

When you confirm a booking through Obixe, a ₹30 platform fee is charged online at the time of booking. This fee covers:

  • Booking confirmation and processing
  • Customer support access
  • Platform maintenance and operations

Hotel Payment

The remaining room amount is paid directly at the hotel upon arrival. Obixe follows a "Pay at Hotel" model and does not collect or hold the full hotel payment on your behalf.

Obixe does not process, hold, or refund the hotel's room charges. For any disputes related to the room amount, please contact the hotel directly.

What Obixe Does Not Handle

  • Full hotel payment collection
  • Room upgrade charges or hotel extras
  • Refunds for hotel-level charges
हिंदी सारांश

भुगतान नीति — संक्षिप्त विवरण

  • Booking के समय ₹30 online charge (service charge) लिया जाता है
  • बाकी payment hotel पर check-in के समय की जाती है
  • Obixe पूरी hotel payment नहीं लेता

Payment-related questions?

Contact Support